Typical responsibilities
- Respond to help desk requests
- diagnose hardware and software issues
- configure devices
- document resolutions
- escalate unresolved incidents.
Typical requirements
- Windows and macOS basics
- customer service
- troubleshooting
- ticketing systems.
Preferred qualifications
- CompTIA A+, Microsoft 365, device management experience.
Example benefits
- Health, dental, vision
- PTO
- retirement plan